Scam guides

Recognise the pattern. Choose the safer route.

22 practical guides explain how scam tactics work, show what the messages look like, unpack a realistic example and show how to verify a request without relying on the suspicious contact.

22distinct scam guides
82cited official-source links
74common questions answered
Meet the accountable editorial team

The guide library

Start with the contact you received.

Filter by how the contact reached you, or search for a word from the message. Each guide includes an annotated example, a verification plan, prevention steps and what to do if you already acted.

Showing all 22 guides

016 minute read

Identity and impersonation

AI voice and video impersonation

Voice cloning and generated video can imitate a relative, manager or public official. The safest test happens outside the call.

037 minute read

Money and impersonation

Bank fraud-team impersonation

Scammers create panic about an account, then offer to fix it by collecting codes, remote access or a transfer.

046 minute read

Shopping and services

Fake delivery and parcel texts

A missed-delivery message uses a small believable problem to collect payment details, passwords and personal information.

056 minute read

Work and employment

Fake recruiter and task scams

Unexpected remote-job messages turn into fake cheques, paid tasks, equipment fees or requests to deposit your own money.

086 minute read

Devices and account access

Tech-support and remote-access scams

Fake security alerts and refund calls create a computer problem, then ask for remote control, banking access or a difficult-to-reverse payment.

136 minute read

Shopping and services

Rental-listing and deposit scams

Copied photos, below-market prices and remote-landlord stories create pressure to pay or share identity documents before a property is genuinely available.

146 minute read

Money and impersonation

Refund and scam-recovery fraud

People who have already lost money are targeted again by fake investigators, recovery agents and officials who promise guaranteed results for a fee.

159 minute read

Identity and impersonation

Unpaid toll and road-charge texts

Fake toll and fine texts borrow the authority of a road agency, threatening late fees, licence penalties or court so that you pay through a link before checking.

1610 minute read

Identity and impersonation

‘Hi Mum’ and new-number family texts

A message from an unknown number claims to be your son, daughter or a friend whose phone is lost or broken, then turns the chat into an urgent request to pay a bill or send money.

179 minute read

Money and impersonation

Gift card payment demands

Fake officials, support staff, bosses, prize organisers and online partners tell different stories but ask for the same thing: the numbers and PINs from gift cards, which can be spent without the card and are hard to recover.

1810 minute read

Shopping and services

Fake invoices and subscription-renewal emails

A fake invoice, order confirmation or auto-renewal notice invents an alarming charge, then steers you to a phone call where scammers ask for remote access, card details or a ‘refund’ payment.

209 minute read

Shopping and services

Ticket, holiday and booking scams

Sold-out events, holiday deals and travel disruption give scammers a reason to rush you — through resale posts, copycat sites, fake helplines and booking messages that ask you to pay or ‘re-verify’ a card.

219 minute read

Money and impersonation

Prize, lottery and giveaway scams

A message says you have won a lottery, prize draw or giveaway, then asks for a fee, ‘tax’ or your bank details before anything can be released.

2210 minute read

Relationships and trust

Sextortion emails and image-based threats

Sextortion uses shame and a deadline to demand money, whether it arrives as a mass email bluffing about webcam footage or from a fake online contact threatening to share an intimate image.

How to use these guides

Verification beats perfect detection.

  1. Notice the pressure.Urgency, secrecy and unusual payment requests are reasons to pause.
  2. Leave the supplied channel.Do not use the message’s link, number, QR code or support account.
  3. Start a trusted contact.Use an official app, saved contact, statement or independently found source.

Still unsure?

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