Contact us
A dedicated, low-risk contact route.
For general enquiries, corrections, accessibility feedback or privacy requests, email:
We cannot promise an individual reply or assess whether a particular person, message, website or investment is genuine.
Useful messages
What you can safely send.
- The title or address of a Stop & Verify page
- A description of an error without including private messages
- A link to an authoritative public source supporting a correction
- Accessibility problems and the browser or device involved
- Questions about this website’s privacy practices
Do not send
Keep sensitive material out of email.
Email is not the right channel for confidential evidence or active fraud investigations. Please do not send or forward:
- Passwords, recovery phrases or verification codes
- Bank, card, crypto-wallet or payment details
- Identity documents, addresses or account numbers
- Private conversations, screenshots, files or suspicious links
- Information that identifies another private individual
Urgent help
If money or access may be at risk, act directly.
Stop communicating with the sender. Contact your bank or payment provider using the number on your card or inside its official app. If an account may be compromised, change its password from a trusted device and review active sessions.
For threats, immediate danger or a crime in progress, contact the emergency or law-enforcement service where you are located. Do not wait for a response from Stop & Verify.